A clear path from enquiry to decision.
The typical certification lifecycle is built around defined scope, appropriate evidence and independent review. An enquiry is not a guarantee of certification.
Initial enquiry
Application review
Scope confirmation
Audit programme
Stage 1 and Stage 2 audit, where applicable
Nonconformity management
Independent certification decision
Certificate issue, if approved
Surveillance and renewal, where applicable
Evidence-led decisions
Assessment activities are planned around the agreed scope and applicable requirements. Findings are communicated clearly, and corrective action may be required where conformity has not been demonstrated.
Certification decisions must be supported by appropriate assessment evidence and independent review. Where approval is not granted, the organization can discuss the applicable next steps.